At S.H Continental Business, we are dedicated to ensuring that your order is delivered promptly and efficiently. This Shipping Policy outlines the details of our shipping practices, including delivery methods, processing times, and any applicable fees. By placing an order with us, you agree to the terms of this policy.
1. Shipping Methods and Delivery Times
- Shipping Methods: We offer standard shipping.
- Delivery Times: Estimated delivery times is 2-6 business days. These are estimates and actual delivery times may vary due to factors beyond our control, such as carrier delays.
2. Shipping Fees
- Free Shipping: We offer free shipping.
3. Order Processing
- Processing Time: Orders are typically processed within 1-2 business days after confirmation. Processing times may vary based on order volume, product availability, and other factors.
- Order cut-off time is 6pm.
- Transit time is 1-4 days.
- Order Confirmation: Once your order is processed, you will receive a confirmation email with shipping details, including a tracking number if applicable.
4. Shipping Address
- Accuracy: Please ensure that your shipping address is accurate and complete. We are not responsible for delays or delivery issues resulting from incorrect or incomplete addresses provided at checkout.
- Address Changes: If you need to update your shipping address, contact our customer service team as soon as possible. Address changes cannot be guaranteed once an order has been processed.
5. Tracking Your Order
- Tracking Information: Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order’s status and estimated delivery date on the carrier’s website.
- Tracking Issues: If you experience any issues with tracking or need assistance locating your order, please contact our customer service team for support.
6. Delivery Issues
- Lost or Stolen Packages: We are not responsible for lost or stolen packages once they have been marked as delivered by the carrier. If you believe your package is missing, please contact the carrier directly and also notify us so we can assist in any way possible.
- Damaged Packages: If your package arrives damaged, please contact our customer service team immediately. Provide details and photos of the damage so we can assist with a replacement or refund.
7. International Shipping
- International Orders: We offer international shipping to select countries. Shipping is free.
8. Shipping Restrictions
- Restricted Locations: Some products may have shipping restrictions based on local regulations or carrier limitations. We will notify you if any items in your order cannot be shipped to your location.
- P.O. Boxes: Some shipping methods may not be available for P.O. Box addresses. Please provide a physical address for delivery if required.
9. Changes to the Shipping Policy
We may update this Shipping Policy from time to time to reflect changes in our practices or services. Any updates will be posted on our website with the revised effective date. Your continued use of our website and services constitutes your acceptance of the updated Shipping Policy.
10. Contact Us
If you have any questions or concerns about our Shipping Policy or need assistance with your order, please contact us at:
S.H Continental Business
Email: info@shcontinentalbusiness.com
Phone: +1 (650) 525 4464
Address: 3549 Benson Ave, Baltimore, MD 21227, USA
Thank you for choosing S.H Continental Business. We are committed to providing a smooth and efficient shipping experience and are here to assist with any questions or issues you may have.
This Shipping Policy outlines our procedures and practices related to shipping and delivery. Please review it regularly to stay informed about our shipping practices and any updates.